ORDERS AND PAYMENTS

ORDERS

• How do I amend my order ?
• How can I track my order ?
• Where can I find my invoice?
• Can I place my order over the phone?
• When will I be charged for my order?
• I haven't received my order confirmation and shipment emails. What should I do?

PAYMENT METHOD

• Is online payment secure?
• I cannot proceed to payment, what should I do?
• Can I benefit from the tax refund?
• Is it possible to pay in multiple installments on the eresparis.com website?
• Can I use a credit note or a voucher online?
• Which payment methods do you accept?