RETURNS AND REFUNDS

RETURNS

• Exchanges
• What should I do if my product is damaged?
• How much does it cost to return a product?
• Can I return an ERES product that was purchased in a boutique or different point of sale ?
• How do I return an item?
• What is your return policy?

REFUNDS

• How am I being refunded ?
• Will I receive the refund if the bank card I used has expired?
• How long does it take for a refund to be issued?