We only accept returns of items purchased on our e-commerce website.
If you wish to return an item from another point of sale, please contact the store from which you made the purchase.
RETURN POLICY for our ERES Boutique purchases :
You have one month as from the purchase date to return a product purchased in-store. You must have the receipt. The item must not have been worn or washed, and must be returned with its original labels. The returned product can be
- exchanged for an item of equivalent value
- refunded by a credit note which is valid for 12 months
For products purchased in department stores or from a retailer, please read the corresponding terms and conditions of sale. Products purchased during the sale cannot be returned or exchanged.