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  1. English
  2. RETURNS AND REFUNDS
  3. RETURNS

RETURNS

  • What is your return policy?
  • How do I return an item?
  • What should I do if my product is damaged?
  • Exchanges
  • Can I return an ERES product that was purchased in a boutique or different point of sale ?
  • How much does it cost to return a product?

Contact us

  • +33 9 78 46 99 96
    (FR/EU helpline)
  • +1 855 906 5820
    (USA helpline)
  • WhatsApp
  • serviceclient@eres.fr
  • Customer Service available (Paris time):
  • Monday to Friday 9 a.m. to 7 p.m.
  • Saturday from 9 a.m. to 6 p.m.

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